Apple Resolves Outage That Hobbled Apps and Internal Systems
- Music, iCloud and maps didn’t work for some users Monday
- Problems prevented corporate staff from working from home
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Apple Inc. resolved a widespread network outage on Monday that had knocked services such as Apple Music, iCloud and the App Store offline for some users and hobbled its internal systems.
In addition to frustrating Apple customers, the problems prevented corporate employees from working from home and kept retail workers from completing tasks, according to staff members who asked not to be identified. The outage hindered product repairs, swaps and item pickups, and limited corporate workers’ ability to communicate and access internal websites.