Map a My Cloud or My Cloud Home network share on macOS and access the data.
IMPORTANT:Connect and map a password protected share before a non-password protected Public share.
Need more help?
- Answer ID 34991: How to Enable Local Network Access to Data on My Cloud Home Using the Dashboard with Cloud Services
- Answer ID 25739: macOS Finder Shows Files and Folders with Strange or Random Characters on a My Cloud or My Cloud Home
- Answer ID 30614: How to Access My Cloud Home Public Share on macOS
- Answer ID 32004: Steps to Resolve Time Machine Backup Disk Not Available, Finder Connection Error on My Cloud OS 5 or My Cloud Home
Map Drive Using SMB (Samba)
The Server Message Block Protocol (SMB) is a client-server process used for sharing access to files, printers, serial ports, and other resources on a network. Samba is an open-source version for Unix and Linux.
Need more help?
- Answer ID 25739: macOS Finder Shows Files and Folders with Strange or Random Characters on a My Cloud or My Cloud Home
- Answer ID 30614: How to Access My Cloud Home Public Share on macOS
- Get the name of WD network drive.
Use the Default Network Path from the table unless the name has been changed.
EXAMPLE NAME CHANGE:
- smb://tim-mycloud.local
- smb://tim-NAS.local
Product Name Default Network Path My Cloud Home smb://MYCLOUD-last 6 digits of the serial number
EXAMPLE: smb://MYCLOUD-123456.local
macOS Big Sur 11.3.x SMB error:
There was a problem connecting to the server "MYCLOUD-XXXXXX"
Check the Name and IP address.
Check the network connection.
Try again.
Need more help?
Answer ID 30614: How to Access My Cloud Home Public Share on macOSMy Cloud Home Duo smb://MYCLOUD-last 6 digits of the serial number
EXAMPLE: smb://MYCLOUD-123456.local
macOS Big Sur 11.3.x SMB error:
There was a problem connecting to the server "MYCLOUD-XXXXXX"
Check the Name and IP address.
Check the network connection.
Try again.
Need more help?
Answer ID 30614: How to Access My Cloud Home Public Share on macOSMy Cloud smb://WDMYCLOUD.local My Cloud Mirror smb://WDMYCLOUDMIRROR.local My Cloud Mirror Gen2 smb://WDMYCLOUDMIRROR.local My Cloud EX2 smb://WDMYCLOUDEX2.local My Cloud EX2 Ultra smb://MYCLOUDEX2ULTRA.local My Cloud EX4 smb://WDMYCLOUDEX4.local My Cloud EX2100 smb://WDMYCLOUDEX2100.local My Cloud EX4100 smb://WDMYCLOUDEX4100.local My Cloud DL2100 smb://WDMYCLOUDDL2100.local My Cloud DL4100 smb://WDMYCLOUDDL4100.local My Cloud PR2100 smb://MYCLOUDPR2100.local My Cloud PR4100 smb://MYCLOUDPR4100.local My Passport Wireless smb://MYPASSPORT.local My Passport Wireless Pro smb://MYPASSPORT.local My Passport Wireless SSD smb://MYPASSPORT.local My Book Live smb://MYBOOKLIVE.local My Book Live Duo smb://MYBOOKLIVEDUO.local - Click Finder.
- Click Go.
- Click Connect to Server.
- Enter smb://devicename (e.g. smb://wdmycloudex2.local and smb://mycloudpr2100.local)
Click Connect.
- Private Share Access
Select Connect As.
Select Registered User.
Enter the Name and Password of the user with access to the share.
- Public Share Access
Select Guest.
Click Connect.
- Private Share Access
- Select a Share.
Press OK.
- Click Finder.
Click Preferences.
- Select General.
Click Connected Servers to checkmark the box.
Click the red circle to close the window.
macOS Samba (SMB) Support
Samba is supported on the macOS versions below.
| macOS | Version |
|---|---|
| macOS Sonoma | 14 |
| macOS Ventura | 13 |
| macOS Monterey | 12.x.x |
| macOS Big Sur | 11.6 |
| macOS Catalina | 10.15 |
| macOS Mojave | 10.14 |
| macOS High Sierra | 10.13 |
| macOS Sierra | 10.12 |
| OS X El Capitan | 10.11 |
| OS X Yosemite | 10.10 |
| OS X Mavericks | 10.9 |
| OS X Mountain Lion | 10.8 |
| OS X Lion | 10.7 |
Map Drive Using AFP (Apple Filing Protocol)
Apple File Protocol (AFP) is no longer supported on My Cloud OS 5 firmware 5.19.197 and My Cloud Home firmware 7.16.0-217 and higher.
Need more help?
- Answer ID 32003: RETIRED: macOS Time Machine "Backup Disk Not Available" or Finder "Connection Error" on My Cloud OS 5
- Answer ID 32004: Steps to Resolve Time Machine Backup Disk Not Available, Finder Connection Error on My Cloud OS 5 or My Cloud Home
Apple Filing Protocol (AFP) is a service used within macOS to access network shares.
- Get the name of WD network drive.
Use the Default Network Path from the table unless the name has been changed.
EXAMPLE NAME CHANGE:
- smb://tim-mycloud.local
- smb://tim-NAS.local
Product Name Default Network Path My Cloud Home Apple Filing Protocol (AFP) is not supported. My Cloud Home Duo Apple Filing Protocol (AFP) is not supported. My Cloud afp://WDMYCLOUD.local
Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.My Cloud Mirror afp://WDMYCLOUDMIRROR.local My Cloud Mirror Gen2 afp://WDMYCLOUDMIRROR.local
Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.My Cloud EX2 afp://WDMYCLOUDEX2.local My Cloud EX2 Ultra afp://MYCLOUDEX2ULTRA.local
Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.My Cloud EX4 afp://WDMYCLOUDEX4.local My Cloud EX2100 afp://WDMYCLOUDEX2100.local
Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.My Cloud EX4100 afp://WDMYCLOUDEX4100.local
Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.My Cloud DL2100 afp://WDMYCLOUDDL2100.local
Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.My Cloud DL4100 afp://WDMYCLOUDDL4100.local
Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.My Cloud PR2100 afp://MYCLOUDPR2100.local
Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.My Cloud PR4100 afp://MYCLOUDPR4100.local
Apple Filing Protocol (AFP) is not supported on My Cloud OS 5.My Passport Wireless afp://MYPASSPORT.local My Passport Wireless Pro afp://MYPASSPORT.local My Passport Wireless SSD afp://MYPASSPORT.local My Book Live afp://MYBOOKLIVE.local My Book Live Duo afp://MYBOOKLIVEDUO.local
- Click Finder.
- Click Go.
- Click Connect to Server.
- Enter afp://devicename (e.g. afp://wdmycloudex2.local and afp://mycloudpr2100.local)
Click Connect.
- Private Share Access
Select Connect As.
Select Registered User.
Enter the Name and Password of the user with access to the share.
- Public Share Access
Select Guest.
Click Connect.
- Private Share Access
- Select a Share.
Press OK.
- Click Finder.
Click Preferences.
- Select General.
Click Connected Servers to checkmark the box.
Click the red circle to close the window.
