The Windows 10 KB5003173 cumulative update may fail to install with an error 0x800f0922 if Microsoft Edge has been previously uninstalled.
After Microsoft released the Windows 10 KB5003173 cumulative update this week as part of the May 2021 Patch Tuesday, some users found they could not install the update.
Instead, after installing the update, a message shown in Windows Update stated that a 0x800f0922 error was encountered that prevented the update from installing.
A BleepingComputer reader reported that the update fails to install for users who previously had uninstalled the new Microsoft Edge from Windows 10.
Since September, Microsoft has been force-installing the new Microsoft Edge on Windows 10 devices, but users could still manually remove the Edge browser if they wish.
When uninstalling the new Microsoft Edge, the uninstaller deletes all of the associated files but leaves behind some empty folders.
Even though the Windows 10 KB5003173 update includes the new Microsoft Edge and should reinstall the browser, these empty folders are causing the update to fail with a 0x800f0922 error instead.
To fix this bug, Windows 10 users have two choices:
- Manually download and install Microsoft Edge again and install the Windows 10 KB5003173 update again.
- Delete the "C:\Program Files (x86)\Microsoft\Edge" folder and reinstall the Windows 10 KB5003173 cumulative update.
Either of these two options will work and allow the latest cumulative update to install successfully.
Comments
Alex_K - 2 years ago
In my case Edge was not a cause. I have never re/un/installed it.
I reinstalled video driver from AMD and disabled folder protection in MS antivirus. The patch was installed successfully after it. I am not sure what exactly fixed the problem but I guess that it was disabling of folder protection.
forum11 - 2 years ago
I wouldn't be surprised if the folder protection was the culprit. I've seen it break so many native Windows functions that MS should have designed and tested for, but clearly didn't.
WordStar - 2 years ago
After 3 failed update/reversal cycles, this advice produced a successful update with only 2 minutes of effort on my part. Other "experts" are advising resetting Windows, safe mode processing, useless Microsoft "Troubleshooters", repartitioning memory, and other ridiculous and non-specific solutions.
Thank you.
MaineDruid - 2 years ago
I had suspected that uninstalling Edge was the culprit. Thank you for verifying my suspicion and keeping me from pursuing dozens of other (often risky) solutions suggested on other sites. The good news is that the new version of Edge hasn't commandeered my computer as did the version that showed up about five weeks ago.
ImBeano - 2 years ago
I literally created an account here just to say I owe Lawrence my life.
Lawrence Abrams - 2 years ago
Glad we could be of help :)
Retrodreaming - 2 years ago
Just wanted to say thank you! I've been trying for weeks now, to no avail. But this worked 100% Thank you again. ;)
-Lloyd
joolsmy - 2 years ago
Worked for me, thanks