Thomas Dill
I was starting to think I had finally found a good alternative to Waze, but now it doesn't work at all. I open the app, see my location on the map, type in an address, see my destination on the map, hit "build route", and get the message "Sorry, route not available." I've restarted, cleared cache, reinstalled. No dice. I hope it gets fixed because it worked really well for a few weeks.
17 people found this review helpful
David Calderwood
- Flag inappropriate
- Show review history
Maps are way out of date. My development has been here 6 years and my street 5 years. It is still not in TomTom. I have this built-in as my car map system, but it's useless as I can't even add my home address, so I can't plot a route home. Map is latest version. I have to override the tomtom maps with my Google maps on auto Android or the iPhone app to get car maps that work. Time for TomTom to retire the car mapping service, and the mobile app, especially considering it is a paid service.
25 people found this review helpful
TomTom International BV
December 27, 2023
Apologies for your letdown, David. Would you mind sharing the coordinates of a location, so we can quickly check and action on it? Meanwhile, check the map data on our MyDrive Route Planner: https://mydrive.tomtom.com/. Thanks. ^Jas
Nick Berry
I like that it was free. The graphics kind of remind me of Garmin's, which is a good thing. The font size on my phone is so small for upcoming roads that it makes it half as helpful as it could be. (Difficult even with brand new prescription eyeglasses. I'm not sure I could have read it at any distance even when I was a teenager.) When navigating to an address, I like that little flash It give you as a heads up. It seems they want to make this some sort of social app as well. That has no appeal.
5 people found this review helpful
TomTom International BV
March 14, 2023
Hello Nick, Thanks for bringing this to our attention! We rely on input such as this to make us aware of things that can be done better. Please help us improve our app rating to five stars if you like the new features. ^Rahyl